Ongoing Partnership & Support

What a partnership includes

A partnership is a monthly engagement built around availability, relationship, and priority. It is not a prepaid bank of hours. Here's what that means in practice:

• Priority scheduling: Your requests move to the front of the queue. When something needs attention, we're already allocated to help.
• Enhancements and feature delivery: Ongoing improvements, new capabilities, and refinements that keep your system current as your business evolves.
• Support and maintenance: Bug fixes, performance tuning, and infrastructure management handled by the team that already knows your system.
• Strategic advisory: Ongoing access to senior engineering perspective for architecture decisions, vendor evaluations, and technical direction — not just execution.

Term options

Ongoing Partnerships are available in 3, 6, 9, or 12-month terms. Longer commitments offer meaningful advantages:

• Rate stability: Your monthly rate is locked for the duration of the term
• Scheduling priority: Longer-term clients receive higher scheduling preference
• Deeper context: More time together means faster delivery, better judgment, and more informed recommendations

Every partnership includes a defined monthly capacity with clear expectations on both sides. There is no ambiguity about what's included or what constitutes additional scope.

Who this is for

Ongoing Partnerships are the natural next step after a successful project delivery. If your system is live and you want the team that built it to keep it healthy and growing, this is the right structure.

It's also the right fit for organizations that need consistent access to senior engineering expertise without the overhead of a full-time hire — a trusted partner who already knows your stack, your goals, and your business.

If what you need is ongoing technology leadership rather than ongoing engineering capacity, take a look at our Fractional CTO offering instead.

How it differs from project work

A partnership is not a substitute for project work. If you have a major new initiative that needs its own scope, timeline, and deliverables, that's a fixed-price project — scoped and priced separately.

Ongoing Partnerships cover the steady stream of ongoing work that doesn't warrant individual project scoping: incremental features, advisory conversations, maintenance, and the continuous improvement that keeps a system performing well over time.